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Built for pest control companies

They found termites an hour ago.
They've already called three companies.

Pest calls are panic calls — bed bugs, wasp nests, rodents in the kitchen. Callers dial down the list until someone answers. Calling Matrix picks up every call in under 2 seconds, books treatments, and turns one-time jobs into recurring quarterly plans.

68%
of pest control calls come evenings & weekends
$720
Average annual value of a recurring plan
<2s
Answer time, every time
The problem

Your customers call once.
Then they call someone else.

85%

of panicked callers never call back

Someone who just found roaches isn't waiting for a callback. If you don't answer, the next company on Google gets the job — and the recurring plan.

$720

Annual value of each recurring customer

A single answered call becomes a quarterly plan worth hundreds a year. A single missed call is that revenue compounding for your competitor.

10×

Call spikes during swarm season

Termite swarms and spring emergence bury your phone lines exactly when your techs are busiest in the field.

Further reading → What a missed call actually costs

Features

Built for how pest control
businesses actually run.

Trained on your services, pricing, and territory during a 30-minute onboarding call — live within 48 hours.

Urgency triage by pest type

Bed bugs, wasps near kids, rodents in a restaurant — genuinely urgent calls route to same-day slots or your on-call tech; routine treatments book the next opening.

Recurring plan setup

Books the initial treatment and pitches your quarterly or monthly plan on the same call — capturing frequency, property size, and pest history automatically.

Seasonal surge handling

Termite swarm season, spring ant explosions, fall rodent rushes — every caller answered within 2 seconds no matter how hard your phone is ringing.

PestPac, FieldRoutes & CRM sync

Bookings flow into your pest control software or calendar with full details — property type, target pest, and access notes included.

FAQ

Questions pest control owners
ask us every day.

Can it book both one-time treatments and recurring plans?
Yes. It books the initial visit and is trained to offer your recurring plan options — quarterly, bi-monthly, or monthly — converting one-time callers into contract revenue.
How does it handle panicked callers?
It answers instantly, stays calm, gathers the pest type and severity, and gets a treatment on the calendar fast — which is exactly what a panicked caller needs to stop dialing competitors.
Does it screen for the pests we actually treat?
Yes. During onboarding we load your service list — general pests, termites, bed bugs, wildlife — so it books what you do and refers out what you don't.
Can it handle commercial accounts differently from residential?
Yes. Separate intake flows capture what commercial callers need — property type, compliance requirements, urgency — and route high-value accounts to you directly.
How fast can we go live?
Most pest control companies are live within 48 hours after a 30-minute onboarding call.

Cities we serve

Keep reading

Every missed call is a
recurring contract lost.

Pest customers call in a panic and stay for years — if you answer. Calling Matrix picks up every call, books the job, and pitches the plan.

Book a free 15-min consultation

Works with your software

Housecall Pro → ServiceTitan → Jobber →