Calling Matrix answers every inbound call 24/7 and creates jobs, matches customer records, and syncs all call data into your existing ServiceTitan workflow — automatically, with no manual entry.
Even with ServiceTitan running perfectly, missed calls mean jobs never make it into your system — and revenue walks out the door before a record is ever created.
When your CSR takes a call, transcribes notes, creates the job, and matches the customer in ServiceTitan, you're paying for time that an AI integration handles in seconds.
Speed-to-answer is your biggest competitive lever. Calling Matrix answers every call instantly, captures the lead, and gets the job into ServiceTitan before your competitor even calls back.
Further reading → Calling Matrix Blog
Calling Matrix handles the entire intake process and writes the result directly into ServiceTitan — no CSR required for routine bookings.
Every inbound call is picked up instantly, day or night. The AI greets callers using your company name, captures their issue, and begins building the ServiceTitan record in real time.
Returning customers are matched by phone number and their records updated. New callers get a fresh contact entry in ServiceTitan with all intake details captured during the call.
Calling Matrix reads your ServiceTitan schedule in real time, offers available slots to the caller, and creates the job with the confirmed time — no double-booking, no back-and-forth.
Job type, urgency level, customer notes, preferred technician, and a full call summary are all written to the ServiceTitan job record. Your dispatcher has everything they need before they even open the job.
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See how home service companies are filling their ServiceTitan schedule automatically — no missed calls, no manual entry, no dropped leads.
See the ServiceTitan integration live