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Speed to lead, automated

Every lead gets a call in 60 seconds.
Even the ones from 2 AM.

The company that responds first wins the job — and most contractors respond in hours, not seconds. Calling Matrix calls and texts every new lead within 60 seconds, qualifies them, books them, and keeps following up until they schedule or say no.

78%
of customers hire the first company to respond
21x
more likely to qualify a lead in 5 min vs. 30
<60s
Our response time to every new lead
The problem

Your marketing buys the lead.
Your follow-up loses it.

$50+

is what you pay for a single lead

Google Ads, Angi, Thumbtack, SEO — leads aren't cheap. Letting one sit in your inbox overnight is the same as setting the money on fire.

47%

of leads never get a follow-up call at all

Techs are on roofs and under sinks. Nobody's job is 'call the web leads back' — so on busy weeks, nobody does.

60%

of unsold estimates are never followed up

You drove out, quoted the job, and never called again. The contractor who follows up twice more wins that job — it should be you.

What it does

Relentless follow-up.
Without hiring anyone.

Connect your lead sources once — web forms, Angi, Thumbtack, Facebook ads — and every lead gets worked the same way, every time.

Instant speed-to-lead response

The moment a lead comes in, they get a call and a text — in under 60 seconds, at any hour. While competitors are still checking email, you're already on the phone with the customer.

Multi-touch sequences that don't give up

No answer? The AI follows up with calls and texts over the following days — politely persistent until the lead books, replies, or asks to stop. No lead marked 'contacted once' and forgotten.

Unsold estimate follow-up

Every open quote gets chased automatically: a check-in text the next day, a call later that week, a nudge before the quote expires. The highest-margin jobs you'll ever win are the ones you already quoted.

Database reactivation

Your old customer list is an asset. We run seasonal campaigns — tune-up reminders, maintenance offers, 'it's been a year' check-ins — that wake up past customers and fill slow weeks.

FAQ

Lead follow-up questions,
answered straight.

What lead sources can it follow up with?
Any source that can send a webhook, email, or integration: website forms, Angi, Thumbtack, HomeAdvisor, Facebook and Google lead ads, and leads already sitting in ServiceTitan, Housecall Pro, or Jobber. If a lead lands anywhere digital, we can chase it.
How fast does it actually respond?
Under 60 seconds from the moment the lead arrives — a phone call plus a text message, 24/7 including nights and weekends. Research from InsideSales/MIT shows you're 21x more likely to qualify a lead responding within 5 minutes versus 30; we don't leave that to chance.
What happens when a lead answers?
The AI qualifies them — job type, location, urgency, timeline — answers questions about your services and pricing, and books them directly into your scheduling software. Hot leads can be transferred live to your team.
Can it follow up on estimates I've already sent?
Yes. Unsold quote follow-up is built in: the AI checks in after you send the estimate, handles common objections, answers questions, and books the job when the customer is ready. Most companies see this feature alone pay for the service.
Will it annoy my leads?
No. Sequences are politely persistent, spaced over days, and stop instantly when someone books, declines, or replies 'stop.' Every message is customized to your company voice during onboarding.
How is this different from the AI receptionist?
The AI receptionist handles inbound — people calling you. Lead follow-up is outbound — reaching out to people who filled out a form or got a quote but haven't booked. Most companies run both, so nothing leaks in either direction.

More services

Keep reading

Your leads are going cold
right now.

Every hour a lead sits unworked, someone else is calling them back. Put an AI on it — every lead, every estimate, every time. Live in 48 hours.

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