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Native Housecall Pro integration

The AI receptionist that books
directly into Housecall Pro.

Calling Matrix answers every inbound call 24/7 and reads your live Housecall Pro schedule to book only available slots — jobs appear in your calendar automatically with zero manual entry.

100%
of jobs booked directly in Housecall Pro
0
Double-bookings possible
<2s
Answer time, every call
The problem

Housecall Pro works great —
until a call goes unanswered.

27%

of inbound calls go unanswered during busy periods

When you're on a job or your office is closed, calls go to voicemail — and those leads never make it into Housecall Pro. No job, no revenue, no record it ever happened.

80%

of callers hang up without leaving a voicemail

8 in 10 callers who reach voicemail hang up and call the next company on Google. A missed call isn't a delayed booking — it's a lost job that never touches Housecall Pro at all.

4–8 min

Spent entering each job manually into Housecall Pro

Every call your team takes means minutes of data entry. Calling Matrix handles the full intake and creates the Housecall Pro job automatically — your team just shows up and does the work.

Further reading → Calling Matrix Blog

How it works

Inbound call to Housecall Pro job
in under 60 seconds.

Calling Matrix handles the entire booking process against your live Housecall Pro schedule. No dispatcher needed for routine calls.

Live schedule visibility

Calling Matrix reads your Housecall Pro calendar in real time before offering any time slots. Callers only hear times that are actually available — no double-booking, ever.

Automatic job creation

Once the caller confirms a time, Calling Matrix creates the job in Housecall Pro with the service type, address, contact details, and call summary. Your technicians see it immediately in their schedule.

Customer record matching

Returning customers are matched by phone number. Their existing Housecall Pro profile, service history, and address are pulled automatically — so the AI doesn't ask them to repeat themselves.

Emergency call routing

Urgent calls — burst pipes, no heat in winter, AC out in a heat wave — are flagged and your on-call tech is notified immediately by text, even while the job is being created in Housecall Pro.

FAQ

Questions about the
Housecall Pro integration.

How does the Housecall Pro integration work?
Calling Matrix connects to your Housecall Pro account via API. When a call comes in, it captures the customer's issue and preferred time, reads your live Housecall Pro schedule for open slots, offers the caller available times, and creates the job directly in Housecall Pro once confirmed. No manual entry required.
Does it read live availability from Housecall Pro?
Yes. Calling Matrix reads your real-time Housecall Pro schedule during every call. It only offers time slots that are actually open for the requested service type, so you never get double-booked and customers always get a confirmed appointment on the first call.
Can it match existing customer records in Housecall Pro?
Yes. Returning customers are identified by phone number and matched to their existing Housecall Pro record. Their history, address, and preferences are pulled automatically so the AI can reference past service and skip re-capturing basic information.
What plan includes Housecall Pro sync?
Housecall Pro integration is included in all Calling Matrix plans. There's no add-on fee. During your onboarding call we connect your account, configure job types and dispatch zones, and test a live booking before you go live.
How long does setup take?
Most Housecall Pro users are live in 48 hours. We start with a 30-minute onboarding call to connect your account, configure your service types and territory, then build and test your AI receptionist. Same-week go-live is standard.

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Every call answered.
Every job in Housecall Pro.

See how home service companies are filling their Housecall Pro schedule automatically — no missed calls, no manual entry, no lost leads after hours.

See the Housecall Pro integration live
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